Terms and Conditions

Corporate Structure

Elsy is the trading name for three entities

  1. Elsy Group Pty Ltd ABN 24 655 052 565
  2. A SIL Housing Provider, Friends Support Services Pty Ltd ABN 66643 185 497 and NDIS Registration Number 4-GENSWNV

Which taken together shall be defined as “Elsy Group”.

Email Security Statement

The information contained in Elsy Group’s electronic mail messages is privileged and confidential, and is intended only for use of the addressee. If you are not the intended recipient, you are hereby notified that any disclosure, reproduction, distribution or other use of Elsy Group’s communications are strictly prohibited. Confidentiality and legal privilege attached to communications are not waived or lost by reason of mistaken delivery. If you receive any communication in error, please notify the sender by reply transmission and delete the message without copying or disclosing it.

Email Disclaimer

Any views expressed in Elsy Group’s communications are those of the individual sender, except where the sender specifically states them to be the view of Friends Support Services Limited. Except as required by law, Elsy Group does not represent, warrant and/or guarantee that the integrity of any communications have been maintained nor that the communication is free of errors, virus, interception, inference or interference.

Privacy

Ensuring that privacy and confidentiality are protected is central to Elsy Group’s operations. The Australian Privacy Principles (APP) set minimum standards covering the legitimate use of personal information. Elsy Group is bound by the APP which regulate how organisations may collect, use, disclose and store personal information and how individuals may access and correct personal information held about them. By using or accessing this website (Elsy.com.au) you signify your acceptance of our Privacy Policy Statement. To obtain a full copy of our Policy please contact Elsy Group on 130000ELSY (1300 003579) or email us at hello@elsy.com.au

Personal information

Elsy Group only collects personal information about our employees, service users and members (in accordance with Elsy Group’s Privacy Policy) which is necessary for the lawful provision of our services, or for purposes which are related to one of our functions or activities; which is given voluntarily; and which will be stored securely on Elsy Group’s internal databases. Elsy Group will not disclose personal information to a third party without the individual’s consent; or unless that disclosure is required or authorised by or under law. Under no circumstances will Elsy Group sell or receive payment for licensing or disclosing personal information about employees, service users or members.

Right of Access

Elsy Group only collects personal information about our employees, service users and members (in accordance with Elsy Group’s Privacy Policy) which is necessary for the lawful provision of our services, or for purposes which are related to one of our functions or activities; which is given voluntarily; and which will be stored securely on Elsy Group’s internal databases. Elsy Group will not disclose personal information to a third party without the individual’s consent; or unless that disclosure is required or authorised by or under law. Under no circumstances will Elsy Group sell or receive payment for licensing or disclosing personal information about employees, service users or members.

Security of Personal Information

Elsy Group only collects personal information about our employees, service users and members (in accordance with Elsy Group’s Privacy Policy) which is necessary for the lawful provision of our services, or for purposes which are related to one of our functions or activities; which is given voluntarily; and which will be stored securely on Elsy Group’s internal databases. Elsy Group will not disclose personal information to a third party without the individual’s consent; or unless that disclosure is required or authorised by or under law. Under no circumstances will Elsy Group sell or receive payment for licensing or disclosing personal information about employees, service users or members.

Electronic

Elsy Group only collects personal information about our employees, service users and members (in accordance with Elsy Group’s Privacy Policy) which is necessary for the lawful provision of our services, or for purposes which are related to one of our functions or activities; which is given voluntarily; and which will be stored securely on Elsy Group’s internal databases. Elsy Group will not disclose personal information to a third party without the individual’s consent; or unless that disclosure is required or authorised by or under law. Under no circumstances will Elsy Group sell or receive payment for licensing or disclosing personal information about employees, service users or members.

General Disclaimer

Elsy Group only collects personal information about our employees, service users and members (in accordance with Elsy Group’s Privacy Policy) which is necessary for the lawful provision of our services, or for purposes which are related to one of our functions or activities; which is given voluntarily; and which will be stored securely on Elsy Group’s internal databases. Elsy Group will not disclose personal information to a third party without the individual’s consent; or unless that disclosure is required or authorised by or under law. Under no circumstances will Elsy Group sell or receive payment for licensing or disclosing personal information about employees, service users or members.

Links and Use of Elsy’s Content

Elsy Group only collects personal information about our employees, service users and members (in accordance with Elsy Group’s Privacy Policy) which is necessary for the lawful provision of our services, or for purposes which are related to one of our functions or activities; which is given voluntarily; and which will be stored securely on Elsy Group’s internal databases. Elsy Group will not disclose personal information to a third party without the individual’s consent; or unless that disclosure is required or authorised by or under law. Under no circumstances will Elsy Group sell or receive payment for licensing or disclosing personal information about employees, service users or members.

Changes

This statement is subject to change and amended versions will be posted here. Elsy Group reserves the right to review, amend and/or update this statement from time to time. Any continued use of the Elsy website following any updates to this statement represents acceptance of the changes.

Contact Us by phone at 1300 00 ELSY (1300 00 3579) or by email at hello@elsy.com.au