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NDIS Supported Independent Living, Respite, STA Housing, Day Programme & Community Supports in Newcastle

Elsy is a values driven organisation and we pride ourselves on looking after our participants and our staff like family.

NDIS Newcastle

ELSY takes a personalised approach to the supports you receive. We are an experienced NDIS registered provider in Newcastle and Lake Macquarie. With state-of-the-art technology, you will have real-time information regarding your services and the help of a dedicated team of passionate people.

We’ll work with you to create a Support Plan that will help you maintain independence and achieve your goals. That is our commitment to Person Centred Planning. Take a look at our intro video to get a feel for our organisation. Use our website to understand our team, our awesome Elsy Family support worker team, our leadership, beautiful properties and day programme hub the Sixth Street Cafe. 

Our support team, The Elsy Family, provides care from our family to yours. We stand for disability inclusion, and raising the bar for disability support in Australia.   Check out our socials on instagram, facebook and linkedin

We are Elsy, and we can’t wait to meet you. 

Teenager  with Down syndrome painting on canvas with his tutor on terrace above riverbank
Portrait Of Downs Syndrome Couple Following Recipe On Digital Tablet To Bake Cake In Kitchen At Home
Two women make a music therapy and having fun

Disability Support Newcastle

Elsy offers a holistic approach to the care we offer, ensuring that our participants experience quality of life and happiness, alongside specialised care needs. Combining living assistance with personal services, social opportunities and support to engage in activities and interests – the Elsy team is passionate about seeing our participants grow.

Elsy offers residential care or Supported Independent Living (SIL) through our brand new and well appointed SIL homes across Newcastle & Lake Macquarie.

Elsy also offers respite care or short term accommodation (STA) for short stays or as the name says just some respite from your current living circumstances. STA can be useful to trial moving into an Elsy home, and participants who have tried this have had a blast!

Elsy provides community supports, support to access the community and in-home care so we can come to you. Finally we offer access to the Sixth Street Café our day hub and learning programme in Boolaroo.

With all of these ways to access NDIS supports from Elsy the first step is to either fill in the intake form at the top of this page or email

SIL Housing
Personal Care
Keeping Active
Household Tasks
Medication Assistance
Community Access
Shopping & Meal Prep
Social Support & Companionship





One Family


Simple 6 Step Process for Receiving Care from ELSY

The Elsy team has made assisting our participants with applications and getting set up a priority, we provide support from the first contact through to the finalised plan and service agreement. Making the decision to access Supported Independent Living and care can be daunting enough, and the process can seem overwhelming – but it doesn’t have to be!

Our 6-step simple process starts with a phone call, the Elsy team will do the rest. 

Step 1

Email to ask us to call you or Fill in the intake form at the top to send us your NDIS information and reports or Call 1300 00 ELSY or 1300 00 3579 to talk to one of the team.

Step 2

Have a meeting with one of our operations team so we can get to know you a bit better and you can see some of the team or our Supported Independent Living homes to get a feel for us.

Step 3

We will send you an application form for one of our Supported Independent Living homes or Community Support services so we can learn more about you. If you have an NDIS plan this is quick – if you don’t we will help you find the right help

Step 4

We finalise your support plan with input from your Coordinator of Supports, your family or anyone else who is helping you.

Step 5

We complete your documentation and agreements.

Step 6

You move into your Living Cool (L&C) Elsy Home – this can be on a gradual basis with short stays or move in right away.

Home » NDIS Newcastle

Need us? Get in touch today!

Whether it’s booking a free consultation, working for Elsy or leaving us some feedback – we’re here for you.


We have 21 new places in Newcastle & Lake Macquarie and & 8 more coming in 2024. Sign up for our newsletter at the top of this page, and view our Supported Independent Living and Respite/ STA care vacancies via the link below! We can't wait to meet you!

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