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ELSY's 5-Step Welcome Path

Getting started with ELSY is easy! Here’s what to expect when you reach out to us.

Step 1: Get in Touch — Your Way

Fill out the referral form at the top of this page
Email hello@elsy.com.au and ask us to give you a call
Or call us directly on 1300 00 ELSY (1300 00 3579)

Step 2: Let’s catch up

We’ll set up a casual meet-and-greet with one of our operations team. It’s a chance for us to get to know you better and for you to get to know us and see if we feel like the right fit.

Step 3: Your Support, Your Budget

We’ll send you a quote showing how your supports will be funded through your Aged Care package or NDIS plan. It’s all transparent, and we’re here to talk through it if you have questions.

Step 4: We Finalise the Details & Get You Started

We’ll work with you to match you with the right team, finish your plan, and sort the paperwork. After that it’s time to settle into your new home or start support in the community with the Elsy Family.

Step 5: Welcome to the Elsy Family!

You'll officially start supports with Elsy.