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Who We Are

Elsy was founded in 2021 with a vision to provide NDIS supports that genuinely feel like Love and Care.

We are a registered NDIS provider supporting people across Newcastle and Lake Macquarie.

We have a dedicated team of staff from our managers to front line workers; everyone shares the same goals of providing high quality care and a supportive culture.

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The ELSY Vision

To create a world where expectations for what’s possible in care is transformed.

The ELSY Purpose

To explore new pathways of care to provide the best lives for our clients and staff.
  • Elsy Values

The Values That Define Elsy

C - Caring

Looking after our clients and colleagues like they are family.
Taking a moment to walk in someone else’s shoes.
Having ownership for problems or issues.
Listening, reflecting & acting.

A - Ambitious

Not accepting the status quo.
Trying new things, to raise our understanding and the bar.
Looking for the cinematic outcome – the hairs stand on the back of your neck.
Having a culture of continuous improvement.

R - Respect

Treating everyone with courtesy sensitivity and dignity.
Being person-centred in our care – asking for our client’s views, preferences and ambitions.
Being excellent at our job (the What), and kind to one another (the How).
Giving and receiving feedback and guidance with grace and patience.
Respecting the environment and the diversity of all.

R - Respect

Treating everyone with courtesy sensitivity and dignity.
Being person-centred in our care – asking for our client’s views, preferences and ambitions.
Being excellent at our job (the What), and kind to one another (the How).
Giving and receiving feedback and guidance with grace and patience.
Respecting the environment and the diversity of all.

E - Ethics

Honouring our word – being on time, reliable, and digging in to get it done.
Speaking up when there are issues in a respectful but candid way.
Being authentic, showing integrity.
Fostering trust and transparency.
Giving back to society whenever we have the means to do so.

O - F - Family

Looking after our clients and colleagues like they are family.
Going the extra mile to help one another.
Having fun as team, sharing the joy, supporting the low points.
Being stronger together.
hand drawn doodle hand and love symbol